TERMS & CONDITIONS
West End Bay Condos
Terms & Conditions
Reservations, Deposit & Cancellation Policy
A 50% deposit is required to secure your reservation. Deposits are refundable, less a US $100 cancellation fee, if cancellation is received at least 60 days prior to arrival. Cancellations received within 60 days of arrival are non-refundable. Festive Season (December 18 – January 5): Reservations during this period are subject to a 90-day cancellation policy. Special Rates & Promotions: Payment is due in full at the time of booking and is non-refundable. If cancellation is received 60 days or more prior to arrival, the amount paid may be applied as a credit toward alternate dates within one year, subject to current rates and availability. As a small, independent property, cancellations impact us significantly. For this reason, we maintain a strict policy and strongly recommend travel insurance to safeguard your investment against unforeseen circumstances. All rates are subject to change without notice. Please inquire with us prior to booking if you have any questions.
House Rules The property is not suitable for infants under two years of age and pets are not permitted. Smoking, parties, and events are strictly prohibited. Check-in is available from 3:00 PM – 9:00 PM; check-out is by 11:00 AM. Quiet hours are observed from 10:00 PM to 7:00 AM. Prices and Taxes
All rates are quoted in U.S. Dollars (USD) and are subject to applicable taxes and service charges as mandated by the Government of Anguilla. Taxes and fees will be clearly outlined at the time of booking.
Payment and Terms at Check-in/Check-out
A valid government-issued photo ID and the credit card used for the booking must be presented upon arrival. Any outstanding balance or incidental charges must be settled upon check-out.
Traveling with Minors
Guests under 18 years of age must be accompanied by a parent or legal guardian. The hotel does not assume responsibility for the supervision of minors.
Accessibility and Special Needs
Please contact us prior to booking to discuss any mobility or accessibility requirements. We will make every effort to accommodate reasonable requests, subject to availability.
Parking
Complimentary on-site parking is available for registered guests. The property is not liable for loss or damage to vehicles or personal belongings left therein.
Dispute Resolution / Issues
Any disputes or concerns should be brought to the attention of hotel management during your stay, allowing us the opportunity to resolve matters promptly. In the event of an unresolved dispute, the laws of Anguilla shall govern, and any legal proceedings shall be conducted within its jurisdiction.
Use of Personal Information
Personal data collected during the reservation process is used solely for booking and guest-service purposes, in accordance with applicable privacy laws. Information will not be shared with third parties except as required by law.
Liability
The property shall not be held responsible for loss, damage, or injury to guests or their belongings, whether in rooms, public areas, or parking facilities. Guests are encouraged to secure travel insurance to cover any unforeseen incidents.
Force Majeure
The property shall not be liable for failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of nature, government actions, pandemics, or civil disturbances.
Third-Party Rights
No person other than the parties to this agreement shall have any rights to enforce any term herein.
Waiver
Failure by the property to enforce any provision of these Terms and Conditions shall not constitute a waiver of such rights.
Severance
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

